Service Performance of Transjakarta City Bus Public Transportation System Corridor 1, 3 And 9
DOI:
https://doi.org/10.59141/jist.v5i12.1315Keywords:
transjakarta bus corridor, transportation service performance, smart mobilityAbstract
Transjakarta has implemented smart mobility i.e. the information technology (IT) and artificial intelligence (AI), and therefore this study focuses to discuss the performance of its smart mobility practices. The measurement of smart mobility performance in Transjakarta was carried out using in-depth analysis for each of variables such as load factor, travel speed, headway, frequency, waiting time, service time and circulation time. The perception of Transjakarta passangers was collected using distributed questionnaires in online surveys to obtain public aspirations for smart mobility service performance improvement. A total of 434 respondents filled the questionnaires which were distributed randomly in three bus corridors. As a result, 261 resondents (60,14%) stated that Passenger Information System (PIS) has given accurate information about the schedule of Transjakarta, while 173 respondents (39,86%) stated otherwise. In conclusion, the service performance in Transjakarta Corridor 1,3, and 9 can be categorized as medium when compared to official minimum service standard.
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Siti Kagiarin, Ruchyat Deni Djakapermana, Arif Wicaksono
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
