Problems of Online Deposit Service Providers (JASTIP) (Jastip Onty Case Study)
DOI:
https://doi.org/10.59141/jist.v5i7.1191Keywords:
deposit services, just problems, business actors, consumersAbstract
Significant technological developments not only have an impact on the ease of access by the public as consumers of goods/services but also open up new business opportunities for business actors such as business opportunities in the field of e-commerce, namely the Jastip business or deposit services. Business actors often experience problems in the process of implementing their business. Some of the main problems or problems that are often found by just providers as business actors include related, unilateral cancellation from consumers, unclear information on goods, delivery of prohibited goods, and consumer dissatisfaction. This research aims to be an effective solution for just business actors in improving the online buying and selling experience for consumers and business actors. The research method carried out is descriptive field research that describes the results of research with a legislative approach as library data and interviews with business actors and just consumers as supporting data. The problematic settlement experienced by just providers in the implementation of their business has been supported by various laws and regulations in Indonesia, such as the Civil Code, government regulations and the Consumer Protection Law, this aims to protect consumer rights and ensure fair and transparent transactions. Non-compliance with these rules can result in legal and administrative sanctions for business actors.
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Sitti Fausia, Hadi Tuasikal
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.