https://jist.publikasiindonesia.id/index.php/jist <p><a title="UMJ Papua" href="https://umjpapua.ac.id/">Jurnal Indonesia Sosial Teknologi</a> is a journal published once a month by CV. Publikasi Indonesia. Jurnal Indonesia Sosial Teknologi is an international peer-reviewed journal devoted to publishing the most recent research in all fields of science. Published articles are articles from research, studies, or critical and comprehensive scientific studies on important and current issues or reviews of scientific books.</p> <p>International Scientific Journals can only be accessed through our official web page, apart from this website, it is beyond our responsibility.</p> Publikasi Indonesia en-US Jurnal Indonesia Sosial Teknologi 2723-6609 <p>Authors who publish with this journal agree to the following terms:</p> <ul> <li class="show">Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a<a href="https://creativecommons.org/licenses/by-sa/4.0"> Creative Commons Attribution-ShareAlike 4.0 International.</a> that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</li> <li class="show">Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</li> <li class="show">Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.</li> </ul> https://jist.publikasiindonesia.id/index.php/jist/article/view/9205 <div> <h2><span lang="EN-US">The development of information technology has encouraged the government to innovate public services through the implementation of e-government, one of which is the Digital Population Identity (<em>Identitas Kependudukan Digital</em>/IKD) by the Cirebon Regency Population and Civil Registration Office (<em>Dinas Kependudukan dan Pencatatan Sipil</em>). IKD was implemented as an effort to transform digital-based population administration services to be more practical, fast, and efficient. However, the implementation of IKD still faces several obstacles, such as low public understanding of digital technology, inadequate socialization, limited internet access, and technical difficulties during the activation and use of the application. Some people also still prefer physical documents, as these are considered easier to use. This study aims to analyze the implementation of IKD in public services in Cirebon Regency, identify the obstacles faced, and determine the role of IKD in improving the quality of public services. The study employed a qualitative method using interview and document analysis techniques. The research informants were community members who use the IKD application. The results showed that IKD makes it easier for the public to access population administration services digitally. IKD is considered practical and efficient and is able to reduce the need for people to come directly to service offices. Although there were obstacles in the initial stages of use, assistance from officers helped the community understand how to use the IKD application.</span></h2> </div> Nabila Putri Salsabila Rd. Mahendra Haryo Bharoto Copyright (c) 2026 Nabila Putri Salsabila, Rd. Mahendra Haryo Bharoto https://creativecommons.org/licenses/by-sa/4.0 2026-07-10 2026-07-10 7 7 10.59141/jist.v7i6.9205 https://jist.publikasiindonesia.id/index.php/jist/article/view/9200 <div><span lang="id">This study aims to assess the effectiveness of the implementation of the Digital Village Application(DIGIDES) in improving public services in Gebang Ilir Village,Cirebon Regency.The problems faced include low digital literacy of the community,limited internet infrastructure,and a lack of experts within the village apparatus. This study used a descriptive qualilative approach with data collection techniques throught in-depth interviews with village heads,operators,and comunity.Research analysisuses the DeLone and McLean Information system Success model (2003) which includes system quality, information quality,Usage,User Satisfaction and benefits.The results of the study indicated that DIGIDES has a fairly good system and information quality and is able to increase the efficiency of public services in the village.However,the level of use by the community is still relatively low and user satisfaction is not optimal due to technical and social constraints.In addition.there is a gap between e-Government policies at the national level and implementation at the local level. The conclusion of this study shows that DIGIDES is quite effective,but still requires increased training,socialization, internet network improvements,and the provision of self- service facilities to support more transparent,effective and efficient public services</span></div> Dina Hikmahwati Rd. Mahendra Haryo Bharoto Copyright (c) 2026 Dina Hikmahwati, Rd. Mahendra Haryo Bharoto https://creativecommons.org/licenses/by-sa/4.0 2026-07-10 2026-07-10 7 7 10.59141/jist.v7i6.9200