p–ISSN: 2723 - 6609 e-ISSN: 2745-5254

Vol. 4, No. 8, August 2023 http://jist.publikasiindonesia.id/

Doi : 10.59141/jist.v4i8.657 1186

THE INFLUENCE OF THE DEVELOPMENT OF ARTIFICIAL

INTELLIGENCE TECHNOLOGY IN THE INDUSTRIAL FIELD

Shariar Calabria Islam Taufik

, Rismayanti

, Dylan Revina Sopian

, Advensius

Agung Dede Saputra

Indonesian Computer University Bandung, Indonesia

Email: [email protected]

[email protected]

*Correspondence

ARTICLE INFO

ABSTRACT

Accepted

: 11-08-2023

Revised

: 21-08-2023

Approved

: 22-08-2023

Artificial Intelligence (AI) has become a significant development of

information and communication technology in the last ten years.

However, its implementation in Indonesia is still relatively low due to

constraints on worker skills and insufficient infrastructure investment.

Nonetheless, AI has the potential to improve business performance,

such as in the use of cloud computing. The application of AI in the

industry requires changes and adjustments to technological

developments. The use of AI is significantly affecting various sectors

and people's lifestyles, and governments have an important role to play

in providing technology-based services. The purpose of this study is to

examine the influence of AI in the industrial sector, understand its

development in Indonesia, and analyze the positive and negative

impacts of using AI in the future. This study uses a descriptive method

combined with qualitative content analysis techniques and field

reviews. The descriptive method is a research method that aims to

obtain an objective picture of the situation. Thus, the implementation of

AI in Indonesia still needs to be improved by overcoming skills and

investment constraints. Governments should play an active role in

supporting the development of AI in the industry while considering its

positive and negative impacts in the future.

Keywords: artificial

intelligence; implementation;

influence; positive impact;

negative impact.

Attribution-ShareAlike 4.0 International

Introduction

Artificial Intelligence (AI) is a development in information and communication

technology that has emerged over the past ten years (Arief & Saputra, 2019). The use of

artificial intelligence in industry is not only limited to the telecommunications industry,

but also to the banking, manufacturing, and service sectors, even to the public sector. In

some countries, the application of artificial intelligence has reached almost 56%,

especially in the industrial sector. However, AI implementation in Indonesia is

relatively low due to many problems such as lack of workers' skills to use AI and lack

of investment in AI infrastructure development. Several previous studies have

concluded that technology use in Indonesia is lower than in other Asia-Pacific regions.

In Indonesia, only 14 companies have adopted AI-based technology (Planifolia, 2017).

The success of AI implementation is determined by 6 key factors, namely leadership,

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analytical thinking skills and corporate culture systems, initiative, leadership, and

entrepreneurship (Ririh, Laili, Wicaksono, & Tsurayya, 2020).

An example of the use of artificial intelligence as information technology is cloud

computing, which is represented by subscription utilities. Various definitions of the

concept of cloud services are often presented in different literature. According to

previous research, Indonesian companies still buy and use their servers for their

business needs. This condition shows that cloud computing has a great opportunity to

improve business performance. However, Indonesia is still constrained by limited

bandwidth problems. This can be avoided with lightweight cloud services and

continuous innovation. Seeing the existing conditions, the Ministry of Communication

and Information Technology of the Republic of Indonesia stated that Indonesia still

needs about 3-5 years to implement this technology (Utomo & Dermawan, 2022).

In addition to the growing role and use of artificial intelligence technology that

significantly affects various sectors, it also affects changes in people's lifestyles and

habits, which can lead to the emergence of complex needs and problems in society. The

government plays an important role in providing technology-based services that meet

the needs of the community (Akhmad, Mustanir, & Ramadhan, 2017). However, to

carry out its duties and roles properly, it is hoped that the government can make changes

to adjust to technological developments, one of which is the application of artificial

intelligence technology in the industry. This research will discuss how AI technology

affects and find out what impact will occur if using AI technology in the industrial field.

Therefore, this article is entitled "The Influence of the Development of Artificial

Intelligence Technology in the Industrial Field".

Development of artificial intelligence (AI). Artificial intelligence (AI) or artificial

intelligence is intelligence added to the system, or in other words the ability of the

system to correctly interpret external information and manage this information and use

processed products for specific purposes (Ramadhan, Noertjahjono, & Irawan, 2020).

Every invention in electronics, engineering, and many other fields has been influenced

by artificial intelligence. Some of the early discoveries of problem-solving include basic

work learning, knowledge representation, and reasoning as program models for

language comprehension, translation, theory examination, associative memory, and

knowledge-based systems (Manunggal, Santoso, & Wicaksana, 2022). Industrialized

countries are becoming mechanized, machines are advancing. Artificial intelligence is

not only about robots but also about understanding the nature and operation of

intelligent thinking using computers as experimental devices. Several studies show that

Europe and the United States are pioneering countries in the application of artificial

intelligence (Halim & Prasetyo, 2018).

Artificial intelligence is used in several fields such as education, the eco,

economy, and national defense. The United States and China have developed countries

in the use of artificial intelligence and often engage in scientific research. Artificial

intelligence is applied from elementary school to high school (Manongga, Rahardja,

Sembiring, Lutfiani, & Yadila, 2022). Artificial intelligence is a digital utility for

Shariar Calabria Islam Taufik, Rismayanti, Dylan Revina Sopian, Advensius Agung Dede

Saputra

Jurnal Indonesia Sosial Teknologi, Vol. 4, No. 8, August 2023 1188

displaying instruction, evaluating student systems and student communication systems.

Previous studies have stated that artificial intelligence is a system designed to interact

with everyone in the world who has special abilities and intelligence like humans

(Yudoprakoso, 2019).

In Indonesia, artificial intelligence is widely used in various industries, including

education, health, manufacturing, services, and products. In addition to manufacturing

industries that have implemented artificial intelligence on production lines, many

schools use learning outcome assessment systems that use artificial intelligence (Trinoto

& Valentino, 2021). State institutions also use artificial intelligence in carrying out their

duties as state regulators. The positive effect of the introduction of artificial intelligence

is a reduction in waiting time and an improvement in the quality of processes or service

results. But AI has considerable challenges in some developing countries, as reducing

job appropriations requires considerable investment. The growth of AI companies will

also attract potential talents both domestically and internationally, which will drive the

dynamics of the AI industry ecosystem (Mumtaha & Khoiri, 2019).

Based on the formulation of the problem above, the objectives of Scientific

Writing are as follows:

1. Knowing the influence of artificial intelligence in Indonesia.

2. Explain the process of using artificial intelligence and implementing it

3. Explain the positive and negative impact of artificial intelligence in the future.

Research Methods

This study uses a descriptive method that aims to obtain an objective picture of

the situation by filling out questionnaires. This questionnaire content analysis is a

research method that is widely used in social science research because it is easily

suitable for small-scale research, does not require many requirements, and does not

require much cost. Questionnaire content analysis is a research method used to conclude

objectively and systematically by identifying certain features of a document. Field

evaluation confirms the indicators obtained from content analysis and receives

evaluation from specialists in the field.

Results and Discussion

Based on the findings of research results in the form of information which is then

analyzed, discussions are carried out by theory and logic. To be more detailed and

elaborate, this discussion will be presented by the problems studied.

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Jakarta-The world of work will experience major changes in the next five years.

The World Economic Forum (WEF) revealed in its 'Future of Jobs' report that almost a

quarter of jobs change in the next five years.

In the report, it is estimated that about 23% of jobs will be disrupted, so there are

jobs lost, and will come up with new ones. The WEF estimates that within the next five

years, the number of jobs will decrease by 14 million. Even 83 million jobs will be lost,

and only 69 million new jobs will emerge.

"Overall, the level of change is quite high," said WEF Managing Director, Saadia

Zahidi, quoted from CNBC, Wednesday (3/5/2023).

The report is based on a survey of 803 companies employing a total of 11.3

million workers in 45 different economies around the world. Concerns about

technological changes negatively impacting work have grown, especially since the

proliferation of new technologies from AI such as ChatGPT. Technology is feared to be

one of the biggest drivers of job losses (Suryadi, 2020).

"The biggest losses are expected to be in administrative roles and traditional

security, factory, and trade roles. Driven primarily by digitalization and automation,"

the WEF report said. Although there are jobs that will disappear, there will be new jobs

emerging in some sectors. Some sectors that will still grow employment include the

education, agriculture, and health sectors.

"In part, it's not because it's an insecure, low-paying, low-skilled job around the

world. These are higher-skill, higher-value-added jobs enabled by technology in

agriculture, health, and education," he said. AI is described as a key driver of the

potential algorithmic move of jobs The WEF said nearly 75% of companies surveyed

would adopt the technology. About 50% of companies expect new jobs from AI, while

25% expect a decline in jobs. Other factors that are also likely to lead to job declines in

the coming years include the impact of the Covid-19 pandemic, supply shortages, and

the global cost-of-living crisis.

Shariar Calabria Islam Taufik, Rismayanti, Dylan Revina Sopian, Advensius Agung Dede

Saputra

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In the picture above there are the results of an analysis of 52 respondents about

how familiar you are with the concept of artificial intelligence. There were 4 answers in

the selection with each percentage as follows: Very familiar (26.9%), Quite familiar

(51.9%), Little familiar (13.5%), and Not at all familiar (7.7%).

The Influence Of The Development Of Artificial Intelligence Technology In The Industrial

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In the picture above there are the results of an analysis of 52 respondents about the

main benefits of developing artificial intelligence. There were 4 answers in the selection

with each percentage as follows: Improve the quality of human life (19.2%), Assist in

complex decision making (9.6%), Assist in scientific research and discoveries (7.7%),

and Increase work efficiency (63.5%).

In the picture above there are the results of an analysis of 52 respondents about

whether you are worried about the development of artificial intelligence. If yes, why.

There were 4 answers in the selection with each percentage as follows: Yes, because of

concern about the use of human work (44.2%), Yes, because of concern about data

privacy and security (25%), Yes, because of concern about unethical use or potential

harm (19.2%), and No, I am not worried about the development of artificial intelligence

(11.5%).

Shariar Calabria Islam Taufik, Rismayanti, Dylan Revina Sopian, Advensius Agung Dede

Saputra

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In the picture above there are the results of an analysis of 52 respondents about the

extent to which you believe that artificial intelligence can reach the level of human

intelligence. There are 5 answers in the selection with each percentage as follows: Very

likely (23.1%), Most likely (53.8%), Not sure (9.6%), Less sure (9.6%), and Unlikely

(3.9).

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In the picture above there are the results of an analysis of 52 respondents about

how you see the role of artificial intelligence in the future. There were 4 answers in the

selection with each percentage as follows: Substitute for human work in many fields

(28.8%), Tools for humans in work and daily life (51.9%), Provide solutions to complex

problems in the world (11.5%) and Carry certain risks that need to be watched out for

(7.7%).

In the picture above there are the results of 52 respondents' analysis of your

response to the use of artificial intelligence in important decision-making, such as in

health care or security systems. There were 4 answers in the selection with each

percentage as follows: I support the use of artificial intelligence in important decision

making (32.7%), I have certain concerns about the use of artificial intelligence in

important decision making (34.6%), I am not certainly sure about the use of artificial

intelligence in important decision making (25%) and I oppose the use of artificial

intelligence in important decision making (7, 7%).

1. The Influence of Artificial Intelligence on Industry

Now artificial intelligence has been widely used in various industries. Even the

people around us are already using AI. Some of the applications of artificial intelligence

in the industrial world are:

Shariar Calabria Islam Taufik, Rismayanti, Dylan Revina Sopian, Advensius Agung Dede

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1. Virtual Assistant

Google and the use of voice search on mobile phones are products of artificial

intelligence in the information and technology industry. Google is already using

artificial intelligence to make everyday life easier. Just by using voice recognition, we

can do anything without writing and can find the nearest restaurant on Google with this

AI robot recommendation.

2. Technology & Security

Many security loopholes in network technology affect Internet security or

technology usage. However, these security issues may now become more serious when

facial recognition methods are used. This facial recognition is now widely used in a

variety of technologies, ranging from online presence apps to other online services. So

that technology becomes more accurate and cannot be lied to anymore. If you use facial

recognition technology, then you are already using AI technology in everyday life.

3. Service Field

Next is the customer service area. Where now many chatbots are used to replace

CS because they can be on for 24 hours. These chats are automatically created to

respond to automatically. This can be done via email or other means of communication.

Thus, online services can more easily and quickly respond to customers by using

artificial intelligence in chatbots.

4. Marketing / Advertising Field

Along with the development of digital advertising or digital marketing, artificial

intelligence is involved. It works by showing ads to specific users. For example, when

you search for office applications on the Internet or search social media and

marketplaces, ads related to what you are looking for will appear. This way, ads can be

shown to those who need them. Similarly, if you search for a specific product in the

market, you will be shown many other product recommendations. This is the use of

artificial intelligence in marketing. Where they use algorithms to read your behavior on

the platform. Then AI helps point out relevant things.

A. The Development of Artificial Intelligence Can Enter Indonesia

AI has been used in Indonesia since the 1980s, Adhi said. However, at that time,

only companies in certain industries, such as oil and gas, air transportation, and logistics

used artificial intelligence. Oil and gas companies often use artificial intelligence to find

oil wells. Meanwhile, airlines and logistics companies are using artificial intelligence to

determine fleet routes. Adhi explained the reason many companies do not use AI is

because of the limitations of existing technology. "Why in the past only airlines or oil

and gas companies could use artificial intelligence? Because only they can buy

supercomputers which then cost billions," he said in an interview with Hybrid.co.id.

"Now we already have a supercomputer in our hands, that is, a smartphone."

Examples of the use of artificial intelligence in Indonesia today can be found in

various fields such as health, agriculture, and production. In the healthcare industry,

artificial intelligence is used to identify diseases and help doctors make more accurate

diagnoses. In the agricultural sector, artificial intelligence is used for weather

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forecasting, crop data analysis, and optimization of agricultural production. In the

manufacturing sector, artificial intelligence is used to manage production flows and

increase production.

B. What are the Positive and Negative Effects of Using Artificial Intelligence in

the Future

Artificial intelligence or AI has both positive and negative effects on society.

Here's a further explanation of these effects, the positive impact of AI on society:

1. Better efficiency and productivity: AI can help improve efficiency and productivity

in various fields. For example, in industry, AI robots can perform repetitive and

dangerous tasks automatically, saving time and money.

2. Improve quality of life: AI can help improve people's quality of life by providing

solutions in areas such as healthcare and the environment. For example, artificial

intelligence can help predict the likelihood of disease and provide appropriate and

accurate treatment solutions.

3. Provide convenience in everyday tasks: Artificial intelligence can help people with

everyday tasks such as planning schedules and managing finances. For example, AI

can help people create efficient work schedules or predict monthly expenses.

The negative impact of AI on society:

1. Replacement of human workers: AI can replace employees in repetitive and

dangerous tasks. This can lead to job losses and economic uncertainty for those

involved.

2. Technology dependence: Excessive use of AI can lead to technology dependence.

People may lose certain skills and abilities because they rely more on machines

than on learning and developing their skills.

3. Data protection and security policies: The use of poorly regulated artificial

intelligence can threaten the privacy and security of personal data. Irresponsible

people may misuse or steal personal information, causing harm to individuals or

organizations.

C. Our Opinion on the Problem Studied About "83 Million People Threatened

with 'Unemployed' AI Shock"

1. According to 10520026-Shariar Calabrian Islam Taufik:

In this case, humans will always experience changes and development. This is

inevitable because humans always innovate. After all, the intellect and intelligence to

manage things become more sophisticated. Humans always try to create innovative

works to be able to help their work and even try to make a technology that can replace

them in thinking. This starts with developing Artificial Intelligence (AI) and allows it

to lead to a term called singularity. Humans can enter an era of singularity where Al's

intelligence surpasses humans. The purpose of this paper is to examine Al and

singularity is either a mistake or a challenge. By using descriptive qualitative methods,

the primary data obtained is carried out with a literature approach. As for the results of

this study, technological sophistication cannot be restrained, so singularity is indeed a

Shariar Calabria Islam Taufik, Rismayanti, Dylan Revina Sopian, Advensius Agung Dede

Saputra

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challenge. The challenge is all the more evident if we maintain humanity as an entity

that cannot be replaced by such a sophisticated AI.

2. According to 10520028-Rismayanti:

In my opinion, it is natural that many people are afraid of losing their jobs due to

the development of AI technology, but the presence of technology also has positive and

negative impacts. Instead of being afraid of the development of AI technology, it is

better to take a positive impact by studying and utilizing AI technology to make work

easier and more efficient so that AI technology does not replace human work.

Inevitably have to use technology because technology will be increasingly developed

and new technologies will emerge.

3. According to 10520006-Dylan Revina Sopian:

In my opinion, AI technology is very influential on human life, especially in the

industrial field, where humans live side by side with AI. As long as humans can keep

pace with their development, the unemployment that will be caused can be minimized.

4. According to 10520015- Great Advensius Dede Saputra:

In my opinion regarding the problem of unemployment caused by the

advancement of Artificial Intelligence, as we all know that technology today is very

extraordinary and sophisticated, especially in the industrial field. With this technology,

more and more human labor is no longer needed, as a result, many jobs in the industrial

field do not require human labor, but technological or robotic personnel. Therefore,

more and more jobs are obtained and resulting in unemployment. In my opinion, the

local government should provide training or employment that needs human labor so

that the impact of unemployment is reduced (Febrianti et al., 2021).

5. According to 10520032-Krisna Octavian:

Along with the rapid development of AI technology, human skills are also needed

that can operate it properly so that it can help humans work optimally. If not balanced,

it can have a bad impact on humans themselves, namely the lack of jobs replaced by

AI.

Conclusion

The implementation of AI varies widely across different organizations and overall

AI is rated as an organizational strength to improve the efficiency and effectiveness of

process procedures. The implementation of AI must be accompanied by rapid product

development to minimize gaps in data security and to respond to user or consumer

needs quickly so that AI technology continues to be used and is not obsolete. In

addition, AI technology with a high level of market competition, is also easy to be

dominated by foreign markets so if it does not make continuous system improvements

and increase cooperation between organizations, AI with local developers will be weak.

In this research there are still many limitations, especially in terms of time and scope of

research, therefore further studies are needed on AI, especially at the level of acceptance

in society. We recommend that AI in business incubators needs to be given special

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attention (not combined with other topics) and to achieve a certain level of success in

implementing AI requires a certain pattern of success.

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