p–ISSN: 2723 - 6609 e-ISSN: 2745-5254

Vol. 5, No. 8 August 2024 http://jist.publikasiindonesia.id/

Jurnal Indonesia Sosial Teknologi, Vol. 5, No. 8, August 2024 2936

Software Defect Elimination Information System in Software

House Company

Johannes Simatupang

Universitas Bina Nusantara, Indonesia

Software that is categorized as office automation steps the management in making

decisions, accelerates the filing of a file and steps up personnel in collaborating with other

colleagues using the internet as an infrastructure (Jauhari, Anamisa, & Mufarroha, 2022).

Companies that process software are not spared from defects or defects in production

results. Software called service packs, patches, and percentage updates are common

actions to fix defects in their work (Hutabarat, 2022).

Cortada, 1995) shows that every software application development at IBM results in 60

(60) software defects. A study conducted by IBM also showed that 50% (fifty per cent)

times the cost is spent on correcting production errors (Reivaldi Kesuma Kagi,

Muchammad Ficky Duskarnaen, & Hamidillah Ajie, 2020).

sin". Most of the problems that arise concerning software testing are failure to define

software testing goals, software testing being carried out at the wrong stage in the

software development cycle, and ineffective testing techniques.

undetected software defects decreases. However, cost-effectiveness can be achieved if

software testing is optimal, and not over-tested. What is meant by Over Test is testing

excessive software so that the cost of testing is more expensive (Prastyo, Suhartono,

Faisal, Yaqin, & Firdaus, 2024).

Software House or Consulting Company is used to support the business process (Business

minimize software defects produced by the Software Engineer Team. If Zero-Detect

Application Software is achieved, it can be concluded that customer satisfaction is met.

Then customer relationship management can be easily formed so that the status of the

customer will change from a satisfied customer to a loyal customer towards the Software

House.

Johannes Simatupang

This is experienced by the Software House Software Engineer Team. Of course, based on

the bad experience at the implementation stage, the management wants a solution strategy

for "Software Defect Elimination". The solution strategy that the management expects is

of course by paying attention to the best cost, time, and human resources.

"V-Concept" Software Testing

status: the testers create a test plan that will be used for the evaluation of the software to

be implemented. Second, Develop the test plan, and form a test plan with the same pattern

for several software development testing processes. Third, test software requirements, the

inability to get the right needs during the request collection stage can increase

implementation costs and must determine end-user requests accurately and completely

and do not cause conflicts with others. Fourth, the software design test, externally and

validate the executable code according to the end-user requirements and structural

specifications of the design. Seventh, Acceptance test, acceptance testing allows users of

software to evaluate the applicability of software that will be used daily. Eighth Report

test result, report testing is a continuous process, defects will appear in the test, and then

corrections can be made by considering low costs. Ninth, test software installation, the

ability to execute software that is the result of production, so it is necessary to test the

environment of the software. Tenth Test software changes, after the software is

successfully implemented, and then the performance of the software is maintained.

Eleventh Evaluate test effectiveness, improving the quality of testing can be achieved by

conducting an effective evaluation of the test at the end of each software development.

internet. Analyze relevant data filtering case studies, group and classify data as needed,

and select strategies and information system design models to support the proposed

strategy. Solution Design for case studies, namely, System design analysis in general

through the formation of data models and process models, Information System prototype

Software is a form of work of one or several programmers. Software consists of programs

that are organized to achieve the goals of the software as a representation of the

information system being developed. Models of the software development cycle have

evolved since the history of software development and the programming language

generation was developed. Another software development model is Prototyping, which

is the process of a "Software Engineer" creating a software model to be developed. The

difference in the properties of the desired product is called a defect, a state in which

software is free from defects is called a Zero-Defect. Software defect prediction is one of

the important activities in the testing phase or stage of the software development life cycle

(De, Malik, Ghosh, Saha, & Saha, 2015) proven in 2002, according to NIST (National

Institute of Standards and Technology).

is below expectations, the customer is said to be dissatisfied. If the performance is by

expectations (expectations). Software testing is a key component and quality assurance

of software and represents the subject matter of specifications, design and coding

(Herdiyanto & Lukman, 2022). In software development, software engineers try to

develop software from abstract concepts to visible implementations, and then test the

software. Software Engineer creates a list of test cases intended to disassemble software

that has already been built. For any software development project, there is an inherent

conflict of interest that occurs at the time testing begins. Several companies engaged in

software development technology services provide services for software testing in

addition to software development services themselves.

complementary approach. By applying the black-box method, we attract a series of test

care, the first of which is a test care that reduces the price of more than one, and a test

care that tells us something about the presence or absence of an error class. Then using

the white-box testing method, the software engineer can provide assurance that all paths

are independent on a capital, use all logical decisions on the true and false sides, and use

structure and internals to guarantee validity. Both methods use testing techniques for their

Johannes Simatupang

implemented and the goals of the job description. At the time of actuating or

implementing software testing, the software tester has the expected goal of a device being

tested. At the time of controlling or controlling the work, each person who is responsible

for the formation of a software tester team can already account for the results of testing

software developed for the project leader. The controlling started at the planning time and

continued at the time of organizing and more presentations (%) supervision at the time of

actuating. To avoid the impact that will arise, it is necessary to evaluate the software

development work and develop an appropriate formula for designing application software

to support the work process of eliminating software defects.

using the following Context Diagram:

Johannes Simatupang

monitoring tools, namely the Testing Score Evaluation Graph and the Testing Cost

Evaluation Graph. Figure 2 Software Test Score Evaluation shows how many Test

Iterations are performed so that the best Score can be achieved.

other oversight is needed regarding the cost of submission. In Graph 7. Describe the costs

required for each Software Testing Iteration.

will be obtained. Assessment scores are used as an assessment for each activity, the goal

is to avoid test failures so that other testing work is not wasted. After the assessment is

passed with the conditions that meet the requirements, the test assessment is continued

using weighting for each testing factor so that an index factor is obtained. Then the index

factor is obtained, then the conclusion of software testing evaluation based on the

evaluation criteria is a benchmark for the success rate of software development so that

the goal of making Zero Defect Application Software is realized.

higher the weight of the test.

efficient organization is needed for the implementation of software testing. Stakeholders

involved in this test include daily implementers or users, software engineers, project

managers, and Quality Control staff or software testers. Software testing can be done by

referring to the Matrix of strategies, methods, and techniques of software testing so that

in practice testing on a software development project is adjusted to the cost and size of

the project. The Software Defect Elimination Information System has a clear size and

criteria to determine the quality of software development tests based on Index Factors and

Evaluation Results so that Zero-Defect Application Software can be realized, which has

Johannes Simatupang

testing work paper data is stored in a database. Software testing iterations can be carried

out as efficiently as possible with the help of the Software Defect Elimination Information

System. Defects or bugs that arise after the software is released will be input into the

database for re-analyzing software development or as a knowledge base for new software

development testing work.