p–ISSN: 2723 – 6609 e-ISSN: 2745-5254
Vol. 5, No. 12, December 2024 http://jist.publikasiindonesia.id/

Indonesian Journal of Social Technology, Vol. 5, No. 12, December 2024 6015

Implementation and Challenges of the Personal Data
Protection Law in Indonesia


Fachrul Razi1*, Hadi tuasikal2, Dwi Pratiwi Markus3

Universitas Muhammadiyah Sorong, Indonesia
Email: [email protected]*, [email protected],

[email protected]

*Correspondence
ABSTRACT

Keywords: personal data
protection, law no. 27 of
2022, data leaks, data
regulation, cyber security.

Law No. 27 of 2022 concerning Personal Data Protection
(PDP) is a significant step in protecting the privacy and
personal data of the Indonesian people. This study aims to
analyze the background of the passage of this law, the
content of its regulations, implementation challenges, and
data leakage case studies, as well as compare these
regulations with international policies. With a qualitative
approach, this study uses literature studies, document
analysis, and data leakage case studies such as the Tokopedia
case. The results show that although the PDP Law includes
basic principles of data protection, data subject rights, and
data controller obligations, there are implementation
challenges, such as delays in the establishment of the
Personal Data Protection Agency and limitations in
technological infrastructure. Comparisons with GDPR and
CCPA show that the PDP Law has room for improvement in
firmness and sanctions. In conclusion, while the PDP Law is
a good first step, additional steps are needed, such as
institutional strengthening and inter-agency coordination, to
improve the effectiveness of personal data protection in
Indonesia.





Introduction

Personal data protection is an important issue in today's digital era. With the rapid
development of information and communication technology, the amount of personal data
collected and processed by various entities, both public and private, is getting larger
(Sulistianingsih, Ihwan, Setiawan, & Prabowo, 2023). Personal data, such as identity,
contact, and financial information, is now a valuable asset that is often used for a variety
of purposes, from marketing to business analytics. However, the increased use of personal
data also carries a significant risk of data leakage (Suvil, Firdaus, Ramadhan, Putra, &
Lestarika, 2024).

In Indonesia, the need for personal data protection regulations is becoming
increasingly urgent as data leakage incidents increase (Sautunnida, 2018). One striking


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example is the data leak that occurred on the e-commerce platform Tokopedia, where the
personal information of more than 91 million user accounts was leaked to the public in
2020. The incident highlights the shortcomings in data protection and emphasizes the
importance of having a strong legal framework in place to protect citizens' data (Suryanto
& Riyanto, 2024).

To overcome this problem, the Indonesian government passed Law No. 27 of 2022
concerning Personal Data Protection (PDP Law). This law aims to provide better
protection for personal data and establish clear obligations for data managers. Through
this regulation, it is hoped that there will be an improvement in data security and
individual rights related to the management of their data (Annan, 2024).

Method

This study uses a qualitative approach to analyze Law No. 27 of 2022 concerning
Personal Data Protection (PDP Law) in Indonesia. This approach was chosen to allow for
an in-depth exploration of the legal and practical aspects of personal data protection. The
methods used in this study include:
Literature Studies

This research began with a review of the literature related to the PDP Law and
personal data protection. The sources used include official documents, academic
publications, legal articles, and research reports related to personal data protection. This
literature study aims to gain an in-depth understanding of the legal background, basic
principles, and obligations of data managers according to the PDP Law.
Document Analysis

Legal documents such as Law No. 27 of 2022 and its implementing regulations are
analyzed to understand the content and legal provisions regulated in the Law. The analysis
of this document includes a comparison between the PDP Law and data protection
regulations in other countries to assess the strengths and weaknesses of the PDP Law.
Case Studies

This research also involves case studies of data leaks that occurred in Indonesia,
such as the cases of Tokopedia and BPJS Kesehatan. This case study was carried out to
understand the causes and impacts of data leaks and to assess the effectiveness of the PDP
Law in dealing with the problem. Case data is obtained from news reports, analysis
articles, and related official documents.
Data Analysis

Data obtained from literature studies, document analysis, and case studies were
analyzed qualitatively to identify the main themes and emerging patterns related to
personal data protection. This analysis aims to produce evidence-based recommendations
regarding improving personal data protection in Indonesia.



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Results and Discussion
Background of the Ratification of Law No. 27 of 2022

Personal data protection in Indonesia is becoming increasingly urgent in line with
the rapid development of information technology and the increase in data use by various
digital platforms (Hasan et al., 2024). One of the significant incidents that highlighted the
need for personal data protection regulations was the leak of Tokopedia user data in 2020,
which involved around 91 million user accounts. This leak revealed a huge gap in the data
security system that existed at the time. This kind of incident shows how important it is
to have a law that can provide clear legal protection for citizens' data (Rustam,
Ardiansyah, & Saudi, 2024).

Law No. 27 of 2022 concerning Personal Data Protection was promulgated in
response to the urgent need for regulations governing the management and protection of
personal data. The law's legislation process involves debate and contributions from
various parties, including the government, academics, and civil society, to ensure that the
law comprehensively and comprehensively covers various aspects of data protection.
Analysis of the Content of Law No. 27 of 2022
1. Basic principles

Law No. 27 of 2022 concerning Personal Data Protection establishes the basic
principles that must be followed in the management of personal data. These principles
include:
a. Compliance: Data management must comply with applicable laws and be lawfully

conducted.
b. Transparency: Data management should be done with transparency so that data

subjects can understand how their data is used and stored.
c. Consistency: Data should be accurate, complete, and consistent.
d. Obligations: Data controllers are required to have a basis for data processing and to

verify data regularly.
e. Disclosure: Data controllers are obliged to inform data subjects about the processing

of data and grant data subjects the right to request access, update or delete their data.
f. Accountability: Data controllers must be accountable for the data they manage and be

able to explain the use of that data.
g. Security: Data controllers are obliged to maintain data security by using adequate

technology to protect data from leakage or misuse.
h. Limitations: Data controllers should only collect and use data that is necessary for clear

and legitimate purposes.
2. Rights of data subjects

Data Subject Rights according to Law No. 27 of 2022 concerning Personal Data
Protection provides a wide range of rights to data subjects, including:
a. Right of Access: Data subjects have the right to know what type of data is collected

and how it is used.
b. Right to Rectification and Erasure: The data subject has the right to rectify or delete

personal data that is inaccurate or irrelevant.


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c. Right to Data Portability: Data subjects have the right to transfer their data to another
data controller if necessary.

By providing these rights, Law No. 27 of 2022 aims to ensure that data subjects
have greater control over their data and can utilize it effectively and securely.
3. Obligations of Data Managers

Law No. 27 of 2022 concerning Personal Data Protection also stipulates obligations
for data managers, such as:
a. Transparency and Communication: Data managers must provide clear information

regarding data processing to data subjects.
b. Data Security: Data controllers are required to implement adequate security measures

to protect personal data from unauthorized access.
c. Breach Notification: The data controller must notify the data subject and the relevant

authorities in the event of a data breach.
By establishing these obligations, Law No. 27 of 2022 aims to ensure that data

managers are responsible for maintaining the security and transparency of personal data,
as well as providing adequate protection to data subjects in the event of a breach.
Challenges in the Implementation of Law No. 27 of 2022

Challenges in the implementation of Law No. 27 of 2022 concerning Personal Data
Protection include the delay in the establishment of the Personal Data Protection Agency.
The delay in the establishment of the Personal Data Protection Agency (BPDP) may affect
the effectiveness of supervision and enforcement of regulations related to personal data
protection. Without BPDP functioning effectively, supervision of data manager
compliance is not optimal. This has the potential to result in weaknesses in cracking down
on breaches, as well as reducing public trust in the data protection system. This delay can
also cause uncertainty for data managers in carrying out their obligations, thus increasing
the risk of personal data breaches. BPDP is expected to be formed soon to ensure that
Law No. 27 of 2022 can be implemented consistently and effectively, as well as provide
maximum protection for personal data subjects in Indonesia (Juliana, Liza,
Fatimahtuzzahra, & Imel, 2023).

Technical and institutional obstacles are also a challenge for the implementation of
Law No. 27 of 2022. Technical obstacles such as lack of adequate technological
infrastructure and limited human resource capacity in managing and protecting personal
data. Coordination between institutions also needs to be improved to ensure effective data
protection to reduce institutional constraints. Coordination between institutions also
needs to be improved to ensure effective data protection. Integration and synergy between
various institutions related to data protection are essential to face the complex challenges
of personal data protection.
Case Study of Data Leakage in Indonesia
a. The Case of Tokopedia

The Tokopedia data leak case in 2020 is one of the prominent examples in
Indonesia. The personal data of about 91 million accounts was leaked, showing
weaknesses in existing data security systems. This incident highlights various problems

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in the management of personal data, including the weak protection mechanisms
implemented by companies. Such a large data leak not only shows potential financial
losses for users but also a serious impact on individual privacy, including the risk of
misuse of personal information by irresponsible parties.

This case triggered a push to strengthen personal data protection regulations in
Indonesia. In this context, Law No. 27 of 2022 concerning Personal Data Protection is
expected to provide a clearer and stricter legal framework for managing and protecting
personal data. This regulation is expected to not only protect individuals' rights to their
data but also emphasize the responsibility of data controllers in implementing adequate
security measures to prevent future leaks. The experience of the Tokopedia case shows
the urgency in the implementation of this law and the need for more effective supervision
to prevent similar incidents.
b. Hatches and causes

The main cause of data leaks in the Tokopedia case is significant weaknesses in the
data security system implemented by digital platforms and shortcomings in effective
supervision. Weak data security, often the result of a lack of adequate encryption and
protection, allows unauthorized parties to access and extract sensitive information.
Additionally, irregularities in security system oversight and auditing contribute to delays
in detecting and responding to data leaks.

The impact of these leaks is wide-ranging, including a high risk of identity misuse
and privacy breaches. Affected individuals could face the risk of identity theft, fraud, and
significant financial loss. On the other hand, the general public is experiencing a decline
in trust in existing digital platforms and data protection systems, which can affect the
adoption of the technology and overall online interactions.
International Comparison

A comparison of Law No. 27 of 2022 with data protection regulations in other
countries shows significant differences in the scope and accuracy of personal data
protection. The GDPR (General Data Protection Regulation) in the European Union
establishes the rights of data subjects which include the rights to access, rectification,
erasure, and portability of data. Data controllers under the GDPR are required to ensure
transparency, and security, and provide notification in the event of a data breach. The
GDPR also establishes very strict sanctions, including significant fines and severe
criminal penalties for violations.

In the United States, the CCPA (California Consumer Privacy Act) grants similar
rights to data subjects, such as the right to access, rectification, deletion, and data
portability. The data custodian's obligations under the CCPA also include data
transparency and security. Sanctions under the CCPA include significant fines as well as
severe criminal penalties, similar to GDPR.

Law No. 27 of 2022 concerning Personal Data Protection in Indonesia regulates the
equal rights of data subjects, including the rights to access, correct, delete, and portability
of data. Data custodian's obligations include transparency, data security, and breach
notification. However, the sanctions regulated in this law focus more on administrative


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fines and criminal penalties, compared to large fines and severe criminal penalties
implemented in the GDPR and CCPA.

Overall, although the three regulations have the same goal of protecting personal
data, the GDPR and CCPA tend to be stricter and more comprehensive in their
implementation and sanctions than Law No. 27 of 2022.


Conclusion

Law No. 27 of 2022 concerning Personal Data Protection is a significant step in
improving personal data protection in Indonesia. However, its implementation faces
various challenges, including delays in the establishment of the Personal Data Protection
Agency (BPDP) and technical and institutional constraints. Case studies of data leaks,
such as those on Tokopedia, show the need for stricter regulation and effective
supervision. Comparisons with international regulations indicate that while Law No. 27
of 2022 already includes important rights and obligations, there is room for improvement
in terms of rigor and sanctions.

Additional steps that need to be taken to improve personal data protection in
Indonesia are as follows:
a. Establishment and Strengthening of BPDP
b. Technological Infrastructure Improvement
c. Education and Training
d. Strict Oversight and Enforcement: Enhance oversight of data controllers' compliance

and ensure consistent enforcement of violations. This includes strengthening the
mechanism for reporting violations and increasing transparency in the law
enforcement process.

e. Additional Policies and Regulations: Review and adapt stricter policies and
regulations to align with international standards, such as GDPR, to ensure more
comprehensive and effective protection of personal data.

f. Inter-Agency Coordination: Improve coordination between various government
agencies, the private sector, and civil society organizations to ensure synergy in
personal data protection and overcome existing institutional constraints.

With these additional measures, it is hoped that personal data protection in
Indonesia can be significantly improved, provide better security for citizens' personal
data, and increase public trust in the data protection system.









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