Lusy Erawati
Jurnal Indonesia Sosial Teknologi, Vol. 5, No. 6, June 2024 2840
resident for goods, services, and administrative services provided by public service
providers. Article 5 of the Public Service Law explains the scope of public services, which
includes education, teaching, work and business, housing, communication and
information, environment, health, social security, energy, banking, transportation, natural
resources, tourism, and other strategic sectors. The state is obliged to serve every citizen
and resident to fulfill their basic rights and needs within the framework of public service,
which is the mandate of the 1945 Constitution Article 34, Paragraphs 2 and 3. The
provision of public services by the government to the community is an implication of the
state's function as a public servant to realize the welfare of the people (Ekaningsih &
Karyadi, 2023). Every citizen has the same right to get good services and the
government's obligation to provide quality public services. Public service activities must
be regulated based on regulations made by the government with the main purpose of
meeting the basic needs and welfare of the community (Susetiyo & Iftitah, 2021). There
are three considerations why the state must provide public services. First, the state can
only make or regulate investments, such as developing transportation infrastructure,
providing state administrative services, licensing, and others. Second, it is an obligation
of the state because of its position as a recipient of the mandate. Third, public service
costs are funded from public money through taxes and public mandates for the state to
manage the country's sources of wealth (Susetiyo & Iftitah, 2021).
Health services as a public service field are expressly regulated in the Public Service
Law. The inclusion of health as one of the fields in public services shows that health
services are one of the important components in aspects of state life.
The state has a very important role in meeting the basic needs of its people,
especially in the health field. The implementation of quality and affordable health services
is the responsibility of the central and regional governments, as mandated by Law
Number 17 of 2023 concerning Health (Health Law) Article 6, which reads, "The Central
Government and Regional Governments are responsible for planning, regulating,
organizing, fostering, and supervising the implementation of quality, safe, efficient,
equitable, and affordable health efforts by the community." The central and regional
governments are also responsible for the ease of access to health services, as mentioned
in Article 11 of the Health Law, which reads, "The Central and Regional Governments
are responsible for the availability and access to health service facilities as well as health
information and education". Efforts to implement health support from resources,
facilities, and infrastructure, as well as good management, aim to achieve the highest
degree of health and welfare individually and in the community. The health efforts in
question include promotive, preventive, curative, rehabilitative, and palliative. They are
the responsibility of the central and regional governments as stated in Article 19 of the
Health Law, which reads, "The Central Government and Regional Governments are
responsible for the implementation of individual health efforts and public health efforts".
The legal basis for state programs that aim to provide protection and social security
in the health sector is the Health Law and the SJSN Law. In the Health Law Article 411,
it is stated that: