Anis Misiyanti, M. Azis Muslim
Jurnal Indonesia Sosial Teknologi, Vol. 5, No. 5, Mei 2024 2240
system with a conscious/deliberate view to improve the entire system to achieve positive
development goals.
(Holbeche, 2018) mentions that the primary keys to change include humans and
culture, processes, and tools. Of the three keys, people and culture are the most critical
aspects, with a percentage of 70% contributing to the success of change. Thus, reform in
public administration needs to start with reforming the state civil service system, where
there are human and cultural aspects. However, change is not easy and without obstacles.
According to Geoffrey Shepherd, there are at least three major obstacles that must be
faced in implementing reforms, namely: 1) weak desire to promote more efficient and
honest public administration due to the influence of the solid political situation and the
tendency to continue the traditional system that hinders the movement for change; 2) there
is a significantly larger government posture than before which is influenced by an increase
in the population, which for political purposes is accommodated as state employees; 3)
Some of these state employees have emerged as interest groups powerful enough to
influence or even oppose change efforts. Not only does it occur in the civil service
environment, but in the military environment with a hierarchical organizational culture
and an extreme level of obedience to patronage, this problem is also faced in efforts to
change the military body. However, despite the challenges that must be faced, change is
still needed to adapt to the ongoing environmental dynamics.
The focus of reforming the country's civil service system includes planning,
recruitment and selection, a compensation system, performance management, and state
personnel development. First, civil service planning intends to identify future employee
needs, find, select, obtain, and place the best employees according to organizational
needs, and ensure the flow and mobilization of employees run efficiently and effectively.
Second, recruitment and selection of state employees are all activities directly directed to
obtain potential employees and attract all appropriate applications. The goal is to obtain
the best people who fit the job based on objective criteria. Thus, the recruitment and
selection process must be open, competitive, legal, non-discriminating, have fixed
criteria, be neutral, objective, transparent, protect personal data, and there must be no
delay. There are several methods in the personnel selection process, such as patronage,
merit system, seniority, representative, affirmation, and electoral popularity. Third, state
personnel compensation. Philosophically, compensation itself has several meanings,
according to (Hafied et al., 2022), which includes various organizational activities aimed
at allocating compensation and benefits for employees, where the compensation
philosophy is built based on the needs and conditions of the organization. Boyd and
Salamin cite three philosophies for regulating compensation systems that include decent
and fair compensation, recognition of the importance of each employee's contribution to
the organization, and compensation packages for offers that must compete in the external
labor market to attract and retain capable staff. Compensation can be in the form of
financial, both direct, such as basic salary, and indirect, such as health insurance, and non-
financial, such as position and work environment. Compensation is expected to be given
relatively, so it is calculated based on individual contributions. Several methods are